FAQ's
Frequently asked questions
Still curious? Our fragrance concierge answers in under an hour, Monday to Saturday.
Message conciergeAre the Surrati perfumes at Freshity authentic?
Yes. Freshity guarantees that every perfume we sell is 100% authentic. We source from trusted suppliers and authorised distributors.
Where is Surrati from?
Surrati is a Saudi Arabian fragrance house. It has made perfume since 1929 and is known as the first perfume factory in Saudi Arabia.
Which Surrati fragrance should I try first?
Start with the style you already enjoy. Try Atlantis for marine, Gold Musk for sweet woody musk, or Gray Oud for smoky leather oud.
What sizes do Surrati fragrances come in?
Freshity lists Surrati in 100ml, 140ml, 150ml and 210ml bottles. Check each product page for the exact size.
What is the difference between Extrait De Parfum and Eau De Parfum?
Extrait De Parfum generally has a higher concentration of fragrance oils than Eau De Parfum. This can mean a richer scent.
Can I visit your store?
Yes. Our store is at 130 Infirmary Rd, Sheffield S6 3DH. You can also contact us with any questions.
How fast is delivery in the UK?
Standard delivery takes 2 to 3 working days after dispatch. Express takes 1 to 2 working days.
Questio Do you sell Surrati gift sets?
Yes. The Turquoise Oud and Adore Me Gift Set is in this collection. Some items may sell out, so check each product page.